DISCREET PACKAGING

All orders are shipped in plain packaging, with no mention of the products. Only our generic company name, ‘Bondimedical,’ will appear as the sender details, and shipments are dispatched using the standard Australia Express Post satchel.

ORDER PROCESSING & RATES

Bondimedical prefers Australia Express Post for domestic orders, and typical processing times are 1 business day. This priority one-day delivery service includes tracking so you can follow your order as soon as it leaves our warehouse. Express Post is guaranteed next-business-day delivery and secured with a signature on delivery. If no one is home to sign for your delivery, a card advising which Post Office the item can be collected from will be left. Your package is also covered by insurance, so it will be replaced in the unlikely event of loss or damage.

Our rates are as follows:

Australia

Per shipment: $24.95
Spare Parts: $24.95

International

Per shipment: AUD 39.95
Spare Parts: AUD 39.95

INTERNATIONAL SHIPMENTS

Worldwide freight is dispatched via DHL, which provides fast, door-to-door delivery to almost any country within 2 to 4 business days. Your order is protected by international insurance and is covered against loss, theft or damage. All customs forms, duties and taxes are handled to ensure your delivery arrives on time at your doorstep. Online tracking is provided, and a signature is required upon receipt. If no one is home to sign for your delivery, a card will be left with details of where the item can be collected.